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Privacy Policy & Terms of Use
Agreement

    PLEASE READ ALL TERMS OF USE AND PRIVACY POLICIES BEFORE CONTINUING YOUR
    NAVIGATION THROUGH THIS SITE.  

    Using this site means you have read, understood, agreed, and accept to be held legally bound to all Terms and
    Agreements of this site. Our Terms of Use & Privacy Policy Agreements provide you with important information
    pertaining to the limitation, right, obligations and use of this website between EOC our customers and visitors. If
    there is something you do not agree with please do not use this site.

    You are not allowed to upload any viruses of any kind or anything that may cause harm or interference to this
    site.  We are not responsible for any damages done to your computer when using this site. When using this
    site you are using at your own discretion and it is completely voluntary.

    When we use the words:
    “We, Us, Our(s), company, EOC” it pertains to Extra Ordinary Creations, LLC (EOC).
    “You, Your, Customer(s)” it pertains to you our Customers.

    EOC reserves the right at anytime to add, update, change, take out or revise any information pertaining to our
    product(s), product(s) information, site designs, or Terms of Use & Privacy Policy Agreements without notice.
    We ask our customer’s to periodically read our Terms of Use & Privacy Policy’s for updated information before
    the purchase or use of our website.  As a courtesty to our customers EOC will post a last updated sign.  

    OUR PRODUCTS
    EOC products are “products with unique designs of its own kind”, as our motto states. We stand behind our
    products, take pride in our work, strive for perfection and put 110% workmanship in each and every one of our
    merchandise. Most of our products are created from scratch to make that unique incredible item just for you.
    Our product(s) are high quality, unique and one of a kind.  When products are mail to our customers we
    grantee your products are thoroughly checked, perfected and free from defects.

    EOC product(s) are: made for indoor use only, not dishwasher safe, they are not toys and are made only to be
    used as decorative items unless otherwise specified. Be careful when using around children we are not
    responsible for any accidents you may have when handling our products.   

    Quick selling products may be out of stock before we have a chance to change it on our website. If this should
    occur we will contact you immediately and we apologize for any inconvenience this may have caused.

    Some computer monitors may not be as vivid nor have the same clarity as others, therefore, product(s) colors
    may be slightly different from the color of the actual product(s). We are not responsible for any differences this
    may cause on your monitor. The sizes of  our products are approximant sizes which may be off by 1/8 of an
    inch.

    To use or purchase from our website you must 18 years or older.  We do not sell to minors or take any
    responsibilities for the purchase from a minor. All minors must be accompanied by someone 18 years or older
    when making a purchase. When products are delivered most of our products may need a signature, please
    take necessary steps to prevent purchases or future purchases from our website by a minor.

    Once an order has been placed there will be no cancellations, changes or revisions to an order. Please review
    your order and be sure that all spelling is correct for that specific product before completing your order process.
    Personalized or custom made products are not returnable, refundable or exchangeable. If the product has any
    defects due to shipping we can exchange it for that same product.

    REFUND/RETURN/ EXCHANGE POLICY
  • If a product was damaged during the shipping process, you must report this within 2 business days of
    receiving the product(s).
  • Do not return any products without our permission before returning please fill out the request form for
    Return/Refund Product Authorization (RRP) Form. All orders must have this number before returning.
    RRP Form
  • We are not responsible for items that was sent to EOC for returns, exchanges or refunds that was not
    received by us. To avoid this get a confirmation delivery receipt.
  • We do not give refunds on personalized or custom made products. If the product has any defects due to
    shipping we can exchange for that same product.
  • If the product is not personalized or custom made the cost of returning the product is the responsibility of
    the customer.  We will only refund the price of the merchandise not shipping charges.
  • Returns, exchanges and refunds must be made within 5 days of receiving your products.
  • Send Returns/Refund Items to:
                                                                         Extra Ordinary Creations, LLC.
                                                                         Return/Refund/Exchange Department
                                                                         P.O. Box 756
                                                                         Browns Mills, NJ 08015-0756
  • Include a copy of the invoice when returning all products.
  • Product should be in the same conditions as shipped.
  • All products should be packed and returned in its original package.
  • EOC is not responsible for any returned items that have been broken during the shipping process.
  • We will use your original method of payment to credit your merchandise back to your account.  

    Your Payment & Purchase Information
    EOC would like our customers to have a worry free purchase on website. We know how vital it is to have your
    information keep confidential and secured. Whether you are ordering on–line, by mail, or faxing us your order
    we guarantee that your information will not be shared, sold, rented or given out to a third party. We are obligated
    to give information to the appropriate authority when it is a danger concerning EOC or its customers. Your
    information will be used only by EOC to contact you concerning your order or e-mailing you information about
    future products or sales, processing a one time withdrawal, crediting funds back to your account if necessary
    or charging fees to your checking account due to insufficient funds.

    We do not accept e-mail orders. Please do not send any personal information through the e-mail, we do not
    guarantee your information will be protected.


    Placing an Order

    We give our customers several ways to make a purchase:
    On-line, by fax 1-609-283-0182 or you may mail your order to:
                                                                                                         Extra Ordinary Creations, LLC.
                                                                                                         Order Department
                                                                                                         P.O. Box 756
                                                                                                         Browns Mills, NJ 08015-0756

                                                                                                         
    To print out an Order Form click here.

    Our Shipping Information & Rates

    At the current time we do not ship to Alaska, Puerto Rico, Hawaii, APO/FPO or out of the country.

  • If a product was refused a during the shipping process, shipping charges and a restocking fee of 15% of the
    purchase price will be charged to your original method of payment.  
  • If you are shipping to more than one address please place a separate order for each address shipped to. There
    will be a shipping charge for each address.
  • A tracking order number will be sent to you when your order has been processed.
  • We are not responsible for packages left at front of your door, to avoid this please assure that someone is able
    to receive your package.
  • If a package was returned to EOC there will be a reshipping charge to your original method of payment.  

    Shipping Rates:














    COPY RIGHT
    EOC work hard to perfect our products. Therefore all written material, art work, graphics, designs, animations
    and anything belonging to EOC under no circumstances be copied, printed, reproduced, borrowed, altered,
    changed or sold, without the permission from EOC. EOC and all its contents are protected under the United
    States Copyright Laws. The use of this website is for personal non-commercial use only.

    Although EOC welcome comments, material, suggestions, ideas, or concerns from our customers, any of this  
    information you provide to us gives us the license to all rights which will then become the property of EOC to
    use and publish any way we wish. We do not pay, reimburse, give royalties or accommodate you in any way for
    any written material or ideas you provide to us. Anything you submit to us is completely voluntary. Please do not
    send us anything you don’t want us to have the rights to.
Shipping & Handling Charges
Priority
Up to $20.00
$7.50
$20.01 To $75.00
$14.00
$75.01 To $150.00
$18.00
$150.01 To $200.00
$22.00
$200.01 To $300.00
$25.00
$300.01 To $400
$28.00
$400.01 and up
$30.00
Shipping & Handling Charges
Express
Up to $20.00
$30.50
$20.01 To $75.00
$37.00
$75.01 To $150.00
$41.00
$150.01 To $200.00
$45.00
$200.01 To $300.00
$48.00
$300.01 To $400
$51.00
$400.01 and up
$53.00
~FREE Personalization All Day Everyday~
"products with unique designs of its own kind"
Need to ask questions about
our products. For more details
Contact Us at: ~Phone: 609-283-0175~
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